At rp66, your privacy is our priority. This document transparently explains how we collect, use, store, and protect your personal data as a platform member. We are committed to keeping your information secure and handled with the utmost integrity, in line with Malaysia's Personal Data Protection Act.
Six layers of protection we employ to ensure every member's privacy is fully safeguarded.
All data transmitted between your device and rp66 servers is protected by bank-grade 256-bit SSL encryption. No one can intercept or read your information while in transit.
Member personal data is stored in an integrated database system with tiered access controls. Only authorised staff with a legitimate job requirement are permitted to access sensitive information.
Rp66 never sells, rents, or discloses member personal data to third parties for marketing purposes. Your information belongs to you — it is not a business commodity.
The rp66 cybersecurity team monitors all system activity around the clock. Any intrusion attempts or unusual activity are detected and acted upon immediately.
Our KYC process ensures that only verified individuals can open an account. This protects other members from identity fraud and maintains a clean, trustworthy platform environment.
All data management practices at rp66 comply with Malaysia's Personal Data Protection Act 2010. You have full rights to access, correct, and delete your data in accordance with legal provisions.
Welcome to the rp66 Privacy Policy page. This document is an agreement between you as a member and rp66 as the platform operator regarding how we handle your personal data. We understand that trust is the foundation of our relationship with every member, and protecting your privacy is a responsibility we take seriously.
Rp66 operates as an online entertainment platform offering a wide range of games including Slots, Fish Shooting, Bingo, and Betting to adult users in Malaysia. In running these operations, we need to collect certain personal information to ensure our services run smoothly, securely, and in compliance with applicable legal requirements.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to processing your personal data only in a lawful, fair, and transparent manner. Every member has the right to know exactly what happens to their information from the moment of registration through to the end of their relationship with rp66.
By registering and using the rp66 platform, you agree to the terms set out in this Privacy Policy. If you disagree with any part of this policy, please contact us or discontinue use of the platform. We encourage you to read this document in full and carefully.
This Privacy Policy is to be read together with Terms and Conditions rp66. Both documents together form the complete agreement framework between you and the platform.
Rp66 collects personal data from members through several methods, including during registration, platform usage, financial transactions, and interactions with our support team. The following are the categories of information we collect:
During registration, you are required to provide your full name, MyKad number or other valid identification document, date of birth, gender, phone number, and email address. This information is used to establish a unique identity for each member account and for KYC purposes.
To process deposits and withdrawals, we collect your bank account or e-wallet details, including account number and account holder name. We do not store credit or debit card numbers in our systems. All financial information is handled through certified payment processors and deleted once the transaction is complete.
We automatically record your platform activity data, including games played, betting amounts, wins and losses, active hours, transaction history, and usage patterns. This data is used to improve the user experience and to detect any unusual activity.
Our system automatically collects technical information when you access the platform, including IP address, device type, operating system, browser type, screen resolution, and session data. This information is used for security purposes, technical troubleshooting, and platform optimization.
| Data Category | Example Information | Primary Purpose | Legal Basis |
|---|---|---|---|
| Identity Verification | Name, MyKad, Date of Birth | Registration & KYC | Contractual Obligations |
| Financial | Bank Account Number, e-Wallet | Deposits & Withdrawals | Legal Obligations |
| Usage | Game History, Wagering | Service Improvement | Legal Basis |
| Technical | IP Address, Device Type | System Security | Legal Basis |
| Communications | Live Chat Records, Email | Customer Support | Contractual Obligations |
The data we collect is used solely for lawful purposes directly related to the operation of the rp66 platform. We do not process your data beyond the purposes stated below, and we always ensure there is a robust and legitimate basis for every processing activity we carry out.
rp66 does not use your personal data to make automated decisions that produce legal effects or similarly significant consequences for you without appropriate human intervention.
Rp66 exercises strict caution when sharing member data with external parties. As a core principle, we do not sell, rent, or disclose your personal data to any third party for their own commercial purposes. However, there are specific situations where sharing information is necessary and legally permissible.
We share necessary data with the service providers we use to operate the platform, including certified payment processors, secure cloud computing providers, licensed gaming software providers, and KYC identity verification companies. All such third parties are bound by strict confidentiality agreements and may only use your data for the purposes we specify.
Rp66 will disclose member personal data if required to do so by a court, law enforcement body, or relevant authority through a court order or lawful request. In such cases, we will endeavour to notify the affected member where we are legally permitted to do so.
In the event of a merger, acquisition, or transfer of rp66 assets to another entity, member data may be transferred as part of that business transaction. We will inform members of any such change in ownership and provide appropriate options.
Important Note: rp66 never shares member personal data with advertisers, third-party analytics companies, or any entity for marketing purposes without your explicit consent. Any data sharing not described above requires your explicit agreement.
Member data security is rp66's highest priority. We continuously invest in the latest security infrastructure to ensure your information is protected at all times, whether in transit or stored within our systems.
The rp66 platform uses 256-bit SSL/TLS encryption for all communications between users' devices and our servers. Sensitive data stored in our databases is encrypted using the AES-256 encryption algorithm, recognised as the industry standard. Member passwords are never stored in plain text; instead, they are secured using robust hashing with a unique cryptographic salt for each account.
Access to member data within rp66's internal systems is strictly limited based on the principle of least privilege. Each staff member only has access to the data required to perform their specific duties. All access to sensitive data is logged and monitored, and any unusual access will immediately trigger an alert to the security team.
Rp66 maintains a comprehensive security incident response protocol. In the event of any data breach that may affect members, we are committed to notifying the relevant authorities within 72 hours and informing affected members as promptly as possible in accordance with PDPA requirements.
Since the rp66 platform launched, we are proud to maintain a zero data breach record involving members' personal information. This is a testament to our commitment to uncompromising security.
Rp66 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small data files stored in your web browser when you visit our platform. They help us recognise you as a returning user and remember your preferences.
You can control and manage cookies through your web browser settings. Most modern browsers allow you to view, manage, delete, and block cookies. Please note, however, that blocking certain cookies may affect the functionality and security of the rp66 platform, including your ability to log in to your account.
Rp66 retains member personal data only for as long as necessary to fulfil the purpose of collection or to comply with applicable legal requirements. We have a clear data retention policy for each category of information.
Active account data is retained for the lifetime of your account plus any additional period required by Malaysian law, typically 5 to 7 years after account closure for financial record and audit purposes. Financial transaction records are kept for a minimum of 7 years in line with financial reporting requirements. Customer support communication data is retained for 3 years for reference and dispute resolution purposes.
When the retention period expires or upon a valid member request, rp66 will delete or destroy personal data in a secure manner. Deletion is carried out using methods that ensure data cannot be recovered. For data in physical format, we apply certified destruction procedures.
Please note that certain data may need to be retained beyond the standard period if there are ongoing legal proceedings, unresolved fraud investigations, or regulatory reporting obligations that require longer retention.
Under Malaysia's Personal Data Protection Act 2010, you as a rp66 member hold certain rights regarding your personal data. rp66 fully respects these rights and provides straightforward mechanisms for you to exercise them.
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If your data is inaccurate or outdated, you may request a correction through your account or by contacting our support team.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for certain purposes, including direct marketing you did not consent to.
You may request your data in a structured, machine-readable format for transfer to another platform.
You may request a restriction on data processing while an investigation or dispute regarding the accuracy or relevance of that data is ongoing.
To exercise any of the above rights, you may submit a request via live chat on the platform or by emailing our privacy team at [email protected]. We will verify your identity before processing any request to ensure the security of your data.
Rp66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or developments in how we operate the platform. We are committed to notifying members of any significant changes.
Any changes to this Privacy Policy will be published on this page with an updated "Last updated" date at the top of the document. For significant changes that affect your rights or how we use your data, we will send a notification to the registered email address on your account at least 14 days before the changes take effect.
Your continued use of the rp66 platform after any amendments are published and the notice period has elapsed will be considered your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of our latest Privacy Policy.
If you disagree with any changes to this Privacy Policy, you have the right to close your account before the changes take effect. Please contact our support team for assistance with the account closure process.
If you have any enquiries, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we are here to help. The rp66 privacy and compliance team can be reached through the following channels:
We take every privacy enquiry seriously and will provide a detailed and meaningful response. Your trust is rp66's most valuable asset, and we will not compromise on ensuring your privacy is fully protected.
If you believe your complaint has not been resolved satisfactorily by rp66, you have the right to submit a formal complaint to Malaysia's Personal Data Protection Department under the Ministry of Communications and Digital.
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